Response codes

Learn how to handle the error codes that may appear in the requests to our endpoints.

Error structure

The API returns an object with two response attributes to show the error in the request.

The response consists of:

  • code which represents a Generic code
  • description which represents a meaningful error message
{
    "error": {
        "code": "EMA-1000",
        "description": "x-api-key"
    },
    "data": null
}

Coupons

Error CodeError typeCausePossible solution
EM-6003CuponAlreadyUsedInOrderThe coupon has been applied to the orderVerify whether the coupon has already been applied to the order using the get order by token method.
EM-6002CuponAlreadyUsedThe Coupon is already usedCheck the limit of uses of the coupon or if it is a unique coupon.
EM-6001CuponNotApplicableThe coupon is expired or does not exist.Check that the coupon code is valid, has not expired, and is still active.
EM-6000CuponNotFoundCoupon not foundVerify that the coupon code is in the allowed format and try again.
EM-5000MerchantUnknownUnknown error

Shipping costs

Error CodeError typeCausePossible solution
EM-4000WithoutCoverageDispatch location outside coverage areaCheck the latitude and longitude of the shipping method and see if it is within the coverage area.
EM-4001ClosedStoreClosed shopCheck store hours and verify that it is open.
EM-5000MerchantUnknownUnknown errorUnknown error, please make a new request or contact support.

Common API errors

Error Code Error type Cause Possible solution

EMA-1000

MissingHeaders

The request header is missing or invalid

Verify that the header is being sent correctly in the request.

EMA-1001

CannotGetMetadata

Cannot get the metadata

Check if the metadata sent in the request has the correct format.

EMA-1002

PayloadError

The request’s payload has failed.

Verify that the request's payload or body is correctly formatted.

EMA-1003

ShippingOptionNotAvailable

Shipping option is not available

Check if the shipping option is valid for those we have available: delivery or pickup.

EMA-1004

OrderAlreadyProcessed

The order has already been processed

Place a new order, as the previous order has already been processed.

EMA-1005

OrderStatusNotValidForTransition

Attempting to change the status of a transaction that is already cancelled, refunded, or completed

Check the current state of the transaction before attempting to change it.

EMA-1006

OrderStateConflicts

The order does not have a defined shipping method

Please make sure you select a valid shipping method before proceeding with the transaction.

EMA-1007

ShippingMethodNotAvailable

Shipping method does not match any available

Review the shipping methods configured for the merchant and select a compatible one.

EMA-1008

ConfigurationOperationConflict

Trade setup does not exist in the database

Verify that the required settings are set correctly.

EMA-1009

InvalidOrderType

Invalid order type

Review the type of order being sent and make sure it is compatible with the configured systems.

EMA-2000

CannotParseData

Error when trying to process or analyze data

Make sure the data sent is in the correct format and meets system requirements.

EMA-3000

ConfigurationNotFound

Configuration not found

The endpoints for merchant integration have not been configured.

EMA-3001

OrderNotFound

Order not found

The Order is not registered in the store; validate that it is correct or that it is within the store.

EMA-3002

DataBaseError

Database error

Try again he transaction later.

EMA-3003

ConfigurationAlreadyExist

An attempt was made to create a trading setup that already exists

Check if the configuration is already registered before trying to create a new one.

EMA-4000

RequestServiceError

The request cannot connect to a service

Verify whether the request is correct.

EMA-4001

RequestServiceTimeout

The request has reached its waiting time to get a response.

Generate another request.

EMA-4002

payerServiceError

Payment methods are not available or the request to the merchant service failed

Make sure that the payment methods are configured correctly or contact suport.

EMA-5000

Unauthorized

The request is not authorized.

X-API-Key is missing in the request header

EMA-5001

InvalidAPIKey

The provided API key is not valid

Review the API key used in the request and replace it with a valid one if necessary.

EMA-6000

RefundError

The refund has failed.

Verify that the body of the request is formatted correctly.

EMA-6001

VoidError

The void request has failed.

Verify that the body of the request is formatted correctly.

EMA-6002

PendingPayment

The order is in pending or processing status

Wait for the order status to update or check the current status before taking further action.

EMA-6003

CaptureError

Error when trying to update an order to capture status

Verify the existence of the order and make sure it meets the criteria to be captured.

EMA-6004

CannotCreateOrder

Could not tokenize or create an order

Make sure that the data provided for creating the order is correct and complete.

EMA-6005

CannotUpdateCustomFields

Failure to validate or update custom fields of an order

Verify that custom fields are correctly defined and compatible with the configured systems.

EMA-6006

CannotGetUserInfo

The request to the business user service failed

Review the connection to the user service and ensure that the requests include the correct parameters.

EMA-6007

CannotGetWebhook

Cannot get the Webhook configuration

Verify that the body of the request is formatted correctly.

EMA-6008

CannotExecuteWebhook

Webhook response with custom fields not configured

Review the webhook configuration

EMA-6009

CannotApplyTemplate

Conflict when trying to apply a template

Review the configured templates.

EMA-6010

ErrorFromMerchant

Error raised due to an error in the merchant API

Verify that the body of the request is formatted correctly.

EMA-6011

CannotUpdateOrder

The order could not be updated

Verify that the body of the request is formatted correctly.

EMA-6016

CannotCancelPurchasedOrder

Failure to send a notification and cancel a purchased order

Review your notification settings and make sure the order meets the criteria to be canceled.

EMA-6017

CannotNotifyPurchasedOrder

Merchant notification settings not available

Properly configure notifications for the merchant before attempting to send alerts or updates.

EMA-6018

Unauthorized

There was a problem with authentication.

Please review the API keys that are currently in use.

EMA-6019

OrderExpired

This order has already expired, so you cannot try to pay it. This error happens when trying to pay an expired order.

You must create a new order.

EMA-6020

CannotExpireOrder

You cannot expire this order because it has either expired or had an associated payment attempt.

Special Cases:

PIX: an order is allowed to expire when it has no associated payment attempt or the associated payment attempt is pending.

You must create a new order.

EMA-7000

InvalidFileRequest

File request is invalid

Verify that the request includes the correct parameters and formats before resending it.

EMA-7001

InternalErrorRetrievingFiles

Error when trying to recover stored files

Review storage services or configurations to ensure proper recovery.

EMA-7002

InternalErrorRetrievingPresignedURL

Error retrieving pre-signed URLs

Review your pre-signed URL generation settings and make sure your storage system is working properly.

EMA-8000

PaymentLinkRedirectError

Failed to redirect to order token of the payment link

Review the order token and verify that it is correct.

EMA-9001

AttemptsExceededCode

The allowed number of attempts for the transaction has been exceeded

Try again with another card or payment method

EMA-9998

MerchantInternalError

Internal error

Retry the transaction or try another payment processor

EMA-9999

MerchantUnknown

The merchant identifier is not present in the request

Include the merchant identifier in the request or verify the structure of the data sent.

Payment link

Error CodeError typeCausePossible solution
EMA-6021CannotCreatePaymentLinkTemplateAn error occurred while trying to create the payment link template.Ensure that the fields included in the payment link request are necessary for its creation.
EMA-6022CannotGetPaymentLinkTemplateThe system cannot find the requested payment link template.Verify the payment link ID requested.
EMA-6023CannotUpdatePaymentLinkTemplateAn error occurred while trying to update the Payment link template.Verify the required fields requested to update the payment link.
EMA-6024InvalidStatusTransitionPaymentLinkTemplateThe requested status transition is invalid or does not allow modifications.Verify that the status is eligible for change or modification before transitioning.
EMA-6025PaymentLinkTemplateExpiredThe payment link template has expired and is no longer valid for use.Generate a new payment link if needed to continue the operation or edit the expiration date of the current payment link.
EMA-6026PaymentLinkTemplateLimitExceededThe maximum allowable uses for the payment link have been exceeded.Create a new payment link or increase the redemption limit.
EMA-6027PaymentLinkTemplateCompletedThe payment link template has been completed.No further action is required. If a new payment is needed, generate a new link.
EMA-6028PaymentLinkTemplateDisabledThe payment link template has been deactivated and is no longer available.Verify the link settings and, if necessary, reactivate the link or create a new one.
EMA-6029PaymentLinkTemplateCancelledThe payment link template has been canceled; the operation cannot continue.Create a new payment link if a new transaction is required.

Checkout

Error CodeError typeCausePossible solution
CHECKOUT-1000CheckoutNotReadyCheckout is not ready to startVerify checkout settings
CHECKOUT-1001CheckoutNotReadyForShippingCheckout is not ready for shippingVerify the shipping method configuration or the shipping rate.
CHECKOUT-1002CheckoutNotReadyForNotifyCheckout is not ready to notifyVerify that exists only one notification endpoint configured.

Payments

Error Code Error type Cause Possible solution

DP-3000

ErrPayload

Error in the payload sent in the request or it’s empty

  • Verify that you send the payload.
  • For Nequi, verify that the phone number is included
  • For refund transactions, verify that the amount sent is positive

DP-3001

ErrCannotParseData

The data sent cannot be verified or a validation rule has failed

Validate the data payload

DP-3002

ErrRequestServiceError

  • The card cannot be tokenized or retrieved
  • Error in the installments plan

Validate the request information and try again

DP-3003

ErrAmountRequestError

The processor does not support partial refunds

Validate that the amount field matches or is not null in the request

DP-4000

ErrMissingHeaders

Request header not found

Verify that the header is being sent correctly in the request.

DP-4001

ErrUnauthorized

Request not authorized

Validate the X-API-Key header or check your configuration

DP-4002

ErrCardTokenForbidden

Banned card

The card is on the fraud blacklist.

DP-4003

ErrStoreCodeValidation

Store code not found

Validate that the store code is not empty or is incorrect

DP-4004

ErrValidation

  • The authorization and capture methods are not enabled
  • For PlacetoPay, the country_iso field is missing

Validate you configuration or check if the country_iso field is not empty

DP-4005

ErrMerchantIDValidation

The merchant code was not found.

Check if the merchant code is not empty or incorrect

DP-4006

ErrUserValidation

User information is empty or invalid in the request of the webhook.

Check the user information.

DP-4007

ErrParseUuid

The error token has not the correct format.

Validate the error token

DP-4008

ErrCardNotFound

The card cannot be retrieved from the token or the number is not correct.

Check the card number in the request or the card token

In case you are using card_id, this error means that the card_id is not part of or associated with the user you are using to create the /purchase.

DP-4009

ErrProcessorNotFound

The payment processor does not exist or is not enabled for the merchant

Check in Admin if the payment method is configured.

DP-4011

ErrMerchantStoreConfigNotFound

Merchant store configuration not found

Make sure the store code is correct.

DP-4012

ErrAlreadyExistsInDB

The payment or configuration processor already exists in the database

Verify the data before trying to add new records.

DP-4013

ErrPaymentProcessorNotFound

Payment processor not found

Check the processor data and make sure the identifier is valid.

DP-4015

ErrProcessorNotSupported

The payment processor does not support the operation

Make sure your processor supports the requested method.

DP-4016

ErrCannotFindOperations

The processor does not support the requested operation

Review processor capabilities to ensure compatibility with required operations.

DP-4017

ErrInvalidCard

Problems with the card provided

Verify that the card details are correct and that it is enabled for use.

DP-4018

ErrInvalidCaptureAmount

Attempt to capture an amount greater than authorized

Make sure the amount captured does not exceed what was originally authorized.

DP-4019

ErrTransactionInProcess

Transaction in process

Wait for the current transaction to complete before attempting another operation.

DP-4020

ErrTokenTransactionNotFoundRedis

Error retrieving transaction information

Check that the requested information exists.

DP-4022

ErrProcessorsNotSupportSplit

There are no processors that support split payments

Review your processor settings and make sure at least one allows split payments.

DP-4023

ErrMissingRecipientProcessors

Processors are missing or numbers of recipients and processors do not match

Make sure you configure all recipients and processors necessary to complete the operation.

DP-4024

ErrInvalidCredentials

Incorrect credentials in purchase transactions, authorization, etc.

Confirm that the processor credentials entered are valid.

DP-4026

ErrPurchase

Purchase transaction failure

Verify the transaction details and make sure the system is properly configured to process payments.

DP-4027

ErrAuthorize

Authorization transaction failure

Make sure the customer details are correct and the system supports the authorization method.

DP-4028

ErrCapture

Capture transaction failure

Confirm that the amount to be captured is valid and that the system supports the capture operation.

DP-4029

ErrVoid

Transaction void failure

Verify that the transaction is authorized and can be voided according to system policies.

DP-4030

ErrAuthenticationMissing

Documents or types of documents required for the transaction are missing

Be sure to provide the payer's document number or type

DP-4031

ErrNoProcessorForDynamicRouting

No rule found for dynamic routing

Configure appropriate dynamic routing rules to process the request correctly.

DP-4033

ErrVerifyOTP

Failed to verify OTP code

Resend the OTP code to the payer or request a new one if the old one has expired.

DP-4034

ErrWalletPayCredentialNotFound

No wallet payment method credentials found

Make sure the payer has set up their credentials correctly.

DP-4035

ErrInstallmentPlan

Payment plans were not generated

Verify that customer data and system configurations are correct to enable payment plans.

DP-4100

ErrMissingCVV

Failure to enter security code (CVV)

Asks the payer to provide the CVV code to complete the transaction.

DP-4101

ErrInvalidCVV

The cvv is invalid

The CVV on the card is not correct, try a valid CVV.

DP-4102

ErrInvalidInstallments

Invalid installment number

Review the available installment options and confirm that they match those offered by the provider.

DP-4103

ErrInvalidTransactionAmount

Error with transaction amount

Confirm that the amount entered is correct and within the allowed limits.

DP-4104

ErrInstallmentsNotSupported

The provider does not support installment plans

Review that the payment processor supports installments or use another payment processor

DP-4105

ErrInstallmentsNotInstantiated

Error creating payment plans

Make sure the payment processor can create payment plans and that the necessary data is complete.

DP-4200

ErrInternalServerErrorPSP

The processor returned an internal error

Retry the transaction or try another payment processor

DP-4210

ErrGooglePayMessageExpired

Confirmation message has expired

Prompt the customer to restart the payment process.

DP-4211

ErrGooglePayInvalidSignature

Invalid signature in the payment process

Make sure your customer and payment details are correct before processing again.

DP-4300

ErrExpCard

Expiration date error

Validate the expiration date of the card

DP-4301

ErrIDUser

Identification number/type error

Validate the identification number or type of the payer.

DP-4302

ErrNameUser

Cardholder name error

Validate the cardholder’s name

DP-4303

ErrNumberCard

Card number error

Validate the card number.

DP-4400

ErrProcessing3DS

The 3DS windows cannot be started

Try again with another card or payment method

DP-4500

ErrBankRejected

General decline by the issuer bank.

Try again with another card or payment method

DP-5001

ErrNotImplemented

Payment method not configured

Validate the configuration of the payment method.

DP-5002

ErrDB

The transaction could not be found or there was a problem with the Database connection

Validate the transaction ID and try again later.

DP-5003

ErrDynamicRouting

Request to dynamic routing service failed

Review your routing configuration to ensure that the rules are correct and applicable.

DP-5004

ErrFraudEvaluate

The fraud evaluation for the transaction has failed most likely due to missing parameters

Review the parameters requested for the processor

DP-5005

ErrReview

Transaction review failure

Confirm that the transaction data is correct.

DP-5006

ErrInitialGateway

Failed to start a new gateway

Ensure that the gateway configurations are correct and that it is available for use.

DP-6000

ErrRequestAlreadyProcessed

The request is already processed or is in progress.

Try again with another request.

DP-6001

ErrCannotUpdateTransaction

Cannot update transaction

Retry the request to update the transaction

DP-6002

ErrCannotFindTransaction

The transaction was not found

Validate the transaction ID and retry.

DP-6003

ErrUnknownPayment

The transaction may not have been approved

Make another transaction or try with another payment processor

DP-6004

ErrCannotFindOrCreateTransaction

The transaction could not be found or created.

Make another transaction or try with another payment processor

DP-6005

ErrDuplicateRefund

The transaction has already been rejected or refunded

Please check the current status of the transaction before attempting a refund.

DP-6006

ErrUnknownVoid

The transaction has already been rejected or voided

Please check the current status of the transaction before attempting a capture.

DP-6007

ErrUnknownCapture

Failed to capture transaction

Please check the current status of the transaction before attempting a capture.

DP-6008

ErrRefund

Refund transaction failure

Review the reasons for the refund failured returned by the processor.

DP-6009

ErrCannotUpdatePartialRefund

Failure to update a partial refund

Make sure the partial refund parameters are correct and supported by your processor.

DP-6010

ErrCannotFindPartialRefund

Failure to find a partial refund

Review the data and try again

DP-6011

ErrOperationDisabled

The payment processor configuration does not allow the operation

Make another operation or try with another payment processor

DP-7000

ErrCreditCardDisabled

Credit card disabled.

Contact your payment provider as some credit cards might be disabled.

DP-7011

ErrWaitingOTP

The transaction is waiting for the OTP code.

Wait until you receive the OTP code to complete the transaction.

DP-7012

ErrFailureOTP

The OTP code sent is not correct.

Review the code and try again or request a new code.

DP-7022

ErrCardVault

The card number cannot be retrieved, is incorrect or is on the fraud list.

Try with another card or token.

DP-7023

ErrSistecreditoPayment

The payment creation with SISCREDITO has failed

Review the information and make a new payment

DP-7024

ErrUserNotFoundOrInvalid

Invalid or non-existent user data (e.g., phone number, etc.)

Verify the user data format and ensure the user exists in the system.

DP-7100

ErrWorkflowPurchase

Error when trying to create a transaction or tokenize a card due to missing parameters.

Review the required fields of the payload.

DP-7101

ErrWorkflowAuthorize

Error performing an authorization transaction

Make sure the transaction details are correct and retry the transaction.

DP-7102

ErrWorkflowCapture

Error performing a capture transaction

Verify that the funds have been authorized before attempting to capture them.

DP-7103

ErrWorkflowVoid

Error when performing a void transaction

Confirm that the transaction is eligible to be voided and verify the processor details.

DP-7104

ErrWorkflowRefund

Error when completing a refund transaction

Review that the refund parameters are correct.

DP-7105

ErrWorkflowGetTransation

Error getting or reviewing a transaction

Make sure the transaction IDs are valid and the processor is available.

DP-7106

ErrWorkflowBankList

Error when making a bank list request

Verify that the processor service is operational and retry the operation.

DP-7107

ErrSettlementValidation

Cannot execute a capture, void or refund once the transaction is in settlement process.

Wait unitl the settlement process finishes or perform this type of transaction through the asynchronous v2 and automatically proceed to execute the desired transaction once the settlement is finished.

DP-7108

ErrWorkflowInstallmentPlan

Error when making an installment plan request

Confirm that the payment processor supports installments and that the parameters are valid.

DP-7109

ErrWorkflowCancelOrder

Failure when trying to cancel an order

Make sure the order is cancelable.

DP-7110

ErrWorkflowReversal

Error when completing a reversal operation

Verify that the request is properly formatted and the original transaction is eligible for reversal.

DP-8000

ErrCannotGenerateQR

Cannot generate the QR code

Validate that the parameters to create the QR code are correct and complete.

DP-8001

ErrFraudValidation

The processor returned a possible fraud error.

Review the parameters requested for the processor

DP-8002

ErrFraudSystemConn

Payment method not found or connection error.

Review the payment method configuration in the Admin or try again later.

DP-9000

ErrInsufficientFunds => ErrT1PagosRefund

There are no funds in the account to complete the operation

Validate your account funds and try again later.

DP-9001

ErrMaxAttemps => ErrT1PagosVoid

The limit of attempts for the operation has been reached.

Validate your account and try again later.

DP-9999

ErrUnknown

Generic error

Unknown error, please make a new request or contact support.

DP-10000

ErrContextCanceled

The operation was canceled due to a timeout or execution context termination.

Review timeout settings, optimize workload performance, and configure retry logic for transient issues.

DP-10001

Err3DSVerifySupport

Problems processing 3DS related data

Verify that the information submitted is complete and correct. Make sure the settings are up to date.

DP-10002

Err3DSAuthorize

Problems authorizing transactions with 3DS

Confirm that the customer's details are correct. Check the authorization method settings.

DP-10003

Err3DSRequiredChallenge

3DS challenge required error

Try again with another card or payment method.

DP-10004

Err3DSGetStatus

Error checking 3DS status

Try again with another card or payment method.

DP-10005

Err3DSPurchase

Error when making purchases with 3DS

Try again with another card or payment method.

DP-10024

ErrManualReview

Error getting manual review status for a transaction

Confirm the transaction information.

DP-10025

Err3DSChallengeFailed

Payment service provider responds with failure in 3DS challenge

Try again with another card or payment method.

DP-11000

ErrRequestTimeout

The request exceeded the maximum allowed time and timed out before receiving a response.

Increase request timeout thresholds, ensure the target service is responsive, and optimize the request payload or logic to reduce latency.

DPEC-000

PaymentMessage000

Content response failed when completing a transaction

Confirm that the transaction details are correct and that there are no problems communicating with the processor.

Orders

Error CodeError typeCausePossible solution
EM-1000WithoutPaymentErrorFailed to verify OTP codeMake sure the OTP code is valid and retry the operation.
EM-1001WithoutOrderIdErrorOrder ID is missingProvide a valid order ID in the request and verify that it is not empty.
EM-1002OrderNotExistThe order does not existReview the order identifier and confirm that it is registered in the system.
EM-1003WithoutPaymentMethodErrorPayment method is missingSet up a valid payment method to complete the transaction.
EM-1004OrderWithoutPaymentMethodThe order does not have a payment method assignedMake sure a payment method is associated with the order before proceeding.
EM-1005PaymentNotConfiguredPayment method is not configuredVerify that the payment method is enabled and correctly configured.
EM-1006OrderWithoutStoreCodeThe order exists but there is not a store assigned to itProvide the appropriate store code to continue the transaction.
EM-2000WithoutOrdenTokenOrder token is missing when calculating the priceProvide a valid token and retry the operation.
EM-2001MissingParametersParameters are missing in the request to calculate the shippingReview and complete the required parameters in the request before submitting it.
EM-3000CannotBeProcessedFailed to canceled the transactionReview the transaction data before trying again.
EM-4002OutOfStockThe requested item is not available in inventoryReview inventory levels and adjust product availability in the system.
EM-9998MerchantInternalErrorInternal trade errorInternal error, please make a new request.
EM-9999MerchantUnknownThe merchant identifier is not present in the requestMake sure to include the merchant identifier in the request or review the structure of the data sent.

Anti-fraud

Error CodeError typeCausePossible solution
FRD-7000FraudCodeScoreAndWorkflowThe fraud evaluation for the transaction has failed. Score was higher than the max score allowed and transaction stopped by the workflowRetry the transaction or try another payment method

Subscriptions

Error CodeError typeCausePossible solution
SUBS-10000BusinessErrorInvalidRequestInvalid request format or dataValidate that the request complies with the expected schema; check required fields and formats.
SUBS-10001BusinessErrorPlanAlreadyExistsPlan already exists in the systemAvoid duplication; verify if the plan or subscription was already created before retrying.
SUBS-10002BusinessErrorInvalidPriceModelPrice model is not valid or supportedEnsure the pricing model is correctly defined and supported by the system.
SUBS-10003BusinessErrorPlanNotFoundPlan not found in the systemConfirm resource existence before executing the action; review ID or cross-references.
SUBS-10004BusinessErrorSubscriptionNotFoundSubscription not found in the systemConfirm resource existence before executing the action; review ID or cross-references.
SUBS-10005BusinessErrorCannotTerminateCancelledSubCannot terminate a subscription that's already canceledValidate the current subscription state before attempting cancellation; skip if already canceled.
SUBS-10006BusinessErrorSubscriptionNotActiveSubscription is not in active stateEnsure the subscription is active before proceeding with the requested operation.
SUBS-10007BusinessErrorSubscriptionExpiredSubscription has already expiredNotify the user about the expiration and offer renewal options if applicable.
SUBS-10008BusinessErrorInvoiceNotPaidInvoice is still pending paymentWait for payment confirmation before proceeding
SUBS-10009BusinessErrorSubscriptionAlreadyExistsSubscription already exists in the systemAvoid duplication; verify if the plan or subscription was already created before retrying.
SUBS-10010BusinessErrorMismatchedPlanIDPlan ID doesn't match the subscriptionReview traces, logs, and dependency status.
SUBS-50000TechErrorUnknownUnknown technical error occurredCheck system logs.
SUBS-50101TechErrorCreatePlanPlanOnCheckIfPlanExistsError checking if plan exists during plan creationReview traces, logs, and dependency status.
SUBS-50102TechErrorCreatePlanOnProviderError with provider during plan creationReview traces, logs, and dependency status.
SUBS-50103TechErrorCreatePlanOnProviderUnknownUnknown provider error during plan creationReview traces, logs, and dependency status.
SUBS-50104TechErrorCreatePlanOnStorageError storing plan data during creationReview traces, logs, and dependency status.
SUBS-50201TechErrorGetPlanOnStorageError retrieving plan from storageReview traces, logs, and dependency status.
SUBS-50301TechErrorUpdatePlanOnCheckIfPlanExistsError checking if plan exists during updateReview traces, logs, and dependency status.
SUBS-50302TechErrorUpdatePlanOnProviderError with provider during plan updateReview traces, logs, and dependency status.
SUBS-50303TechErrorUpdatePlanOnStorageError storing updated plan dataReview traces, logs, and dependency status.
SUBS-50401TechErrorGetPlansOnStorageError retrieving multiple plans from storageReview traces, logs, and dependency status.
SUBS-50501TechErrorDeletePlanOnCheckIfPlanExistsError checking if plan exists during deletionReview traces, logs, and dependency status.
SUBS-50502TechErrorDeletePlanOnProviderError with provider during plan deletionReview traces, logs, and dependency status.
SUBS-50503TechErrorDeletePlanOnStorageError removing plan from storageReview traces, logs, and dependency status.
SUBS-50601TechErrorCreateSubStorageFetchPlanError fetching plan from storage during subscription creationReview traces, logs, and dependency status.
SUBS-50602TechErrorCreateSubStorageError storing subscription data during creationReview traces, logs, and dependency status.
SUBS-50603TechErrorCreateSubFetchCustomerProviderError fetching customer from provider during subscription creationReview traces, logs, and dependency status.
SUBS-50604TechErrorCreateSubProviderError with provider during subscription creationReview traces, logs, and dependency status.
SUBS-50605TechErrorCreateSubTokenizeCardError tokenizing payment card during subscription creationReview traces, logs, and dependency status.
SUBS-50606TechErrorCreateSubFetchInvoiceProviderError fetching invoice from provider during subscription creationReview traces, logs, and dependency status.
SUBS-50607TechErrorCreateSubCreateInvoiceStorageError creating invoice in storage during subscription creationReview traces, logs, and dependency status.
SUBS-50608TechErrorCreateSubUpdateInvoiceStorageError updating invoice in storage during subscription creationReview traces, logs, and dependency status.
SUBS-50609TechErrorCreateSubPurchaseEMAError with EMA purchase during subscription creationVerify communication with EMA; include retry mechanisms or network error handling.
SUBS-50610TechErrorCreateSubSetActiveError setting subscription to active state during creationReview traces, logs, and dependency status.
SUBS-50611TechErrorGetOrderEMAError retrieving order from EMAVerify communication with EMA; include retry mechanisms or network error handling.