Automate the communication between your servers and DEUNA with real-time webhooks.
DEUNA webhooks allow events to be communicated between DEUNA and your application when a specific event occurs or a predetermined condition is met.
Offer enhanced shopping experiences to your customers while maintaining full control over every stage of the order process.
Webhook communication:
- Improves customer satisfaction
- Optimizes your internal operations
- Increases overall system efficiency
How webhooks work in DEUNA
Webhooks improve the e-commerce experience by keeping order statuses up-to-date and providing real-time push notifications.
Keep a detailed track of each order and improve your users' shopping experience with DEUNA webhooks.
Webhook configuration
Your system receives updates when an event occurs in DEUNA as webhooks are used to receive push notifications.
Webhook communication is how your business receives the current status of an order and user interaction within one of the integrations.
The notifications include:
- During the process of obtaining buyer information:
- Collection of the buyer's address from the e-commerce
- Order shipping method update
- Applying a coupon in the order
- Remove a coupon from the order
- Status of the order when processed by DEUNA:
- Pending order
- Order completed
- Order canceled
- Return order
- Order pending approval
Before you start
When an order is being processed by DEUNA, the order follows the standard life cycle of any order and returns the standard format for each stage of an order.
Before using webhooks:
- Implement endpoints that receive information from DEUNA.
- Keep your order information up to date:
- Throughout the life cycle of an order at DEUNA, you will receive information (payload) that will include specific details depending on the stage it is in.
- During the process of obtaining information from the buyer, implement endpoints that allow us to:
- Validate address information.
- Update the shipping method.
- Apply/Remove Coupons.
Use the standard response format provided by DEUNA
