Integración: PIX
In this guide, we will provide you all the information you need to integrate and use PIX efficiently. PIX is a Brazilian account to account (A2A) payment method offering a secure and reliable real time transactions in a seamless solution for your payment processing needs.
PIX payment method
Pix Overview and Payment Flow
Pix is an instant payment method developed by the Central Bank of Brazil, operated by banks and digital wallets. It has quickly become one of the most widely used payment methods in the country. Pix offers real-time transactions, 24/7, providing convenience and speed for both businesses and consumers.
Pix Payment Flow
- Payment Selection: The shopper selects Pix as their payment method on your website or app.
- QR Code Generation: Your website or app generates and displays a unique QR code associated with the transaction.
- Payment Confirmation: The shopper accesses their banking app, scans or pastes the QR code, and confirms the payment. The transaction is processed instantly.
This seamless and efficient flow makes Pix an ideal solution for businesses seeking to offer fast, secure, and frictionless payment options.
Supported Operations
- Purchase
- Refund
- Partial Refund
- Multiple Partial Refund
- Webhook
Integration Steps
Environments:
- Sandbox: https://api.sandbox.deuna.io
- Production: https://api.deuna.io
Postman Collection:
https://www.postman.com/deunaonline/deuna/folder/phmffeu/pix-brazil?action=share&source=copy-link&creator=30572503&ctx=documentation
1 - Creating a User
Create an user with DEUNA in order to get the authorization token to perform the purchase later. This API will return back a User's token which will be required to follow the next steps.
We recommend to use the OTP to get a new token each time your customer confirms through the SMS or Email the code. Also, you can use an External Authentication login to manage the user auth tokens by your own without request them the OTP. Talked to your Sales Engineer for further guidance.
To create a user use follow the API Reference The document could be CPF or CNPJ. E.g. 01354778911 or 52672745000112. In case the email used already exists, the API will return the message user already exists, so you can proceed to Request the OTP and then, Login with the OTP to obtain a fresh user tokenand proceed with the purchase.
Create a User is optional. In case you do not want to create users with DEUNA, talk to your Sales Engineer for further steps.
2 - Making a PIX Purchase
When purchasing a PIX, DEUNA will generate the QR Code, the Token (Copia e Cola) and the Expiration Date informed in the request. All of these paramaters are in the authorization_bank_transfer node. Once expired, the customer cannot use the PIX to pay anymore. In the response, the field payment.status will inform the status of the transaction and the field order.status, the status of the order. We recommend to use the Purchase V2 to send the order in the same API call. If you do no want to use it, you will need to Create the Order and then the Purchase V1.
2.1 - Notifications
When a purchase is made, the merchant can receive the following notifications. Below, in section 5 - Webhooks, you can see the payload examples:
- Pix Created: The statuses are
payment.statusandorder.status= pending.This indicates that the Pix has been generated and is awaiting payment from the customer. - Pix Expired: If the customer does not act on the QR Code, the Pix will expire. The statuses are
payment.status= denied. andorder.status= expired. - Pix Processed: When the Pix payment is successfully completed. The possible statuses are
payment.status= processed andorder.status= succeeded - Pix Denied: This rare scenario occurs when the customer makes the Pix payment, but it has already expired in the Central Bank of Brazil. The possible statuses are
payment.status= denied and theorder.status= pending. In these cases, the order remains in a pending status, allowing the user to either complete the payment with a different payment method or retry the Pix transaction.
PIX statuses from the DEUNA ADMIN
- Request Example:
{
"order_type": "DEUNA_CHECKOUT",
"payer_info": {
"email": "{{$randomEmail}}",
"save_user_info": false
},
"callback_urls": {
"on_success": "url",
"on_reject": "url",
"on_canceled": "url",
"on_failed": "url"
},
"payment_source": {
"method_type": "bank_transfer", //use bank_transfer for PIX payment method
"processor": "asaas_pix", //ask to your SE for the processor name
"method_type_specific_fields": {
"description": "Test PIX DEUNA",
"expiration_date": "2024-08-30 12:00:00" //always yyyy/MM/dd hh:mm:ss in Local Brazil Time. Add extra time for PIX expiration window
}
},
"order": {
"order_id": "{{$randomUUID}}",
"store_code": "all",
"currency": "BRL",
"items_total_amount": 2175,
"tax_amount": 0,
"sub_total": 2175,
"shipping_amount": 100,
"shipping_tax_amount": 0,
"total_tax_amount": 65,
"total_amount": 2240,
"expires_at":"2024-08-30T16:00:00.000Z", // 15m min 60days max //e.g. UTC 2024-08-30T16:00:00.000Z
"shipping_methods": [
{
"code": "12345JR",
"name": "Fast Delivery",
"cost": 250
}
],
"discounts": [],
"metadata": {
"key1": "identificador 1",
"key2": "identificador 2"
},
"items": [
{
"id": "{{$randomUUID}}",
"name": "Premium Baby Beef",
"description": "Premium Baby Beef Estância 92 Angus Resfriado",
"total_amount": {
"original_amount": 2100,
"amount": 2050,
"total_discount": 100,
"currency": "BRL",
"currency_symbol": "R$"
},
"unit_price": {
"amount": 1050,
"currency": "BRL",
"currency_symbol": "R$"
},
"tax_amount": {
"amount": 50,
"currency": "BRL",
"currency_symbol": "R$"
},
"quantity": 2,
"image_url": "https://media-cdn.tripadvisor.com/media/photo-s/1a/e2/c6/68/porcion-de-papas-a-la.jpg",
"taxable": true
},
{
"id": "{{$randomUUID}}",
"name": "Coração Da Alcatra",
"description": "Coração Da Alcatra (bombom) Estância 92 Resfriado",
"total_amount": {
"original_amount": 75,
"amount": 90,
"total_discount": 0,
"currency": "BRL",
"currency_symbol": "R$"
},
"unit_price": {
"amount": 75,
"currency": "BRL",
"currency_symbol": "R$"
},
"tax_amount": {
"amount": 15,
"currency": "BRL",
"currency_symbol": "R$"
},
"quantity": 1,
"image_url": "https://media-cdn.tripadvisor.com/media/photo-s/1a/e2/c6/68/porcion-de-papas-a-la.jpg",
"taxable": true
}
],
"shipping_address": {
"id": "204",
"first_name": "Joao",
"last_name": "Silva",
"email": "{{$randomEmail}}",
"address1": "Av. Pres. Juscelino Kubitschek",
"address2": "3ro. Andar",
"zipcode": "04543-011",
"city": "São Paulo",
"state_name": "SP",
"country_code": "BRA",
"identity_document": "52672745000112",
"identity_document_type": "CNPJ", //CPF or CNPJ E.g. 01354778911 or 52672745000112
"phone": "+5511985176644",
"lat": -22.943934,
"lng": -43.182984,
"additional_description": "confirmar",
"address_type": "casa"
},
"billing_address": {
"id": "179",
"first_name": "Joao",
"last_name": "Silva",
"email": "{{$randomEmail}}",
"address1": "Av. Pres. Juscelino Kubitschek",
"address2": "3ro. Andar",
"zipcode": "04543-011",
"city": "São Paulo",
"state_name": "SP",
"country_code": "BRA",
"identity_document": "52672745000112",
"identity_document_type": "CNPJ", //CPF or CNPJ E.g. 01354778911 or 52672745000112
"phone": "+5511985176644",
"lat": -23.555425,
"lng": -46.677048,
"address_type": "casa"
},
"user_instructions": "pesar antes de enviar",
"browser_details": {
"screen_height": 1000,
"screen_width": 2000
},
"webhook_urls": {
"notify_order": "https://webhook.site/5f19a36f-8931-4317-a850-fe102f93edbb",
"apply_coupon": "",
"remove_coupon": "",
"get_shipping_methods": "",
"update_shipping_method": "",
"Tarifa de envio": ""
}
}
}
- Response Example:
{
"order_type": "DEUNA_CHECKOUT",
"order_token": "410c9684-9046-42aa-8507-50779eaae223",
"order": {
"order_id": "717981f0-bade-4c29-9d2b-302763e655cb",
"store_code": "all",
"currency": "BRL",
"tax_amount": 0,
"display_tax_amount": "",
"shipping_amount": 100,
"display_shipping_amount": "BRL 1,00",
"items_total_amount": 2175,
"display_items_total_amount": "BRL 21,75",
"sub_total": 2175,
"display_sub_total": "BRL 21,75",
"total_amount": 2240,
"display_total_amount": "BRL 22,40",
"items": [
{
"id": "73a8886c-7dfb-4f49-a13c-d021adcf3e0f",
"name": "Premium Baby Beef",
"description": "Premium Baby Beef Estância 92 Angus Resfriado",
"options": "",
"total_amount": {
"amount": 2050,
"original_amount": 2100,
"display_amount": "BRL 20,50",
"display_original_amount": "BRL 21,00",
"currency": "BRL",
"currency_symbol": "R$",
"total_discount": 100,
"display_total_discount": "BRL 1,00"
},
"unit_price": {
"amount": 1050,
"display_amount": "BRL 10,50",
"currency": "BRL",
"currency_symbol": "R$"
},
"tax_amount": {
"amount": 50,
"display_amount": "BRL 0,50",
"currency": "BRL",
"currency_symbol": "R$"
},
"quantity": 2,
"uom": "",
"upc": "",
"sku": "",
"isbn": "",
"brand": "",
"manufacturer": "",
"category": "",
"color": "",
"size": "",
"weight": {
"weight": 0,
"unit": ""
},
"image_url": "https://media-cdn.tripadvisor.com/media/photo-s/1a/e2/c6/68/porcion-de-papas-a-la.jpg",
"details_url": "",
"type": "",
"taxable": true,
"discounts": [],
"included_in_subscription": false,
"subscription_id": "00000000-0000-0000-0000-000000000000",
"item_details": []
},
{
"id": "5f0ab6cc-1c90-432d-a805-2cc4032f7b08",
"name": "Coração Da Alcatra",
"description": "Coração Da Alcatra (bombom) Estância 92 Resfriado",
"options": "",
"total_amount": {
"amount": 90,
"original_amount": 75,
"display_amount": "BRL 0,90",
"display_original_amount": "BRL 0,75",
"currency": "BRL",
"currency_symbol": "R$",
"total_discount": 0,
"display_total_discount": "BRL 0,00"
},
"unit_price": {
"amount": 75,
"display_amount": "BRL 0,75",
"currency": "BRL",
"currency_symbol": "R$"
},
"tax_amount": {
"amount": 15,
"display_amount": "BRL 0,15",
"currency": "BRL",
"currency_symbol": "R$"
},
"quantity": 1,
"uom": "",
"upc": "",
"sku": "",
"isbn": "",
"brand": "",
"manufacturer": "",
"category": "",
"color": "",
"size": "",
"weight": {
"weight": 0,
"unit": ""
},
"image_url": "https://media-cdn.tripadvisor.com/media/photo-s/1a/e2/c6/68/porcion-de-papas-a-la.jpg",
"details_url": "",
"type": "",
"taxable": true,
"discounts": [],
"included_in_subscription": false,
"subscription_id": "00000000-0000-0000-0000-000000000000",
"item_details": []
}
],
"discounts": [],
"shipping_address": {
"id": 204,
"user_id": "",
"first_name": "Joao",
"last_name": "Silva",
"phone": "+5511985176644",
"identity_document": "52672745000112",
"lat": -22.943934,
"lng": -43.182984,
"address1": "Av. Pres. Juscelino Kubitschek",
"address2": "3ro. Andar",
"city": "São Paulo",
"zipcode": "04543-011",
"state_name": "SP",
"country_code": "BRA",
"additional_description": "confirmar",
"address_type": "casa",
"is_default": false,
"created_at": "0001-01-01T00:00:00Z",
"updated_at": "2024-08-26T15:25:43.635770405Z",
"identity_document_type": "CNPJ"
},
"shipping_options": null,
"user_instructions": "pesar antes de enviar",
"metadata": {
"key1": "identificador 1",
"key2": "identificador 2"
},
"status": "pending",
"payment": {
"data": {
"amount": {
"amount": 2240,
"currency": "BRL"
},
"metadata": {
"authorization_code": "",
"reference_transaction_id": ""
},
"from_card": {
"card_brand": "",
"first_six": "",
"last_four": "",
"bank_name": "",
"country_iso": ""
},
"updated_at": "2024-08-26 15:25:44.243843116 +0000 UTC",
"method_type": "bank_transfer",
"merchant": {
"store_code": "all",
"id": "c2273d9a-94c0-40a6-9b39-2556b4fadd1b"
},
"created_at": "2024-08-26 15:25:44.243356589 +0000 UTC",
"id": "717981f0-bade-4c29-9d2b-302763e655cb",
"processor": "asaas_pix",
"customer": {
"email": "[email protected]",
"id": "ffd0b445-4537-4316-8677-423deb770f24",
"first_name": "",
"last_name": ""
},
"status": "pending",
"reason": "",
"external_transaction_id": "JEANROLD00000000495401ASA",
"authorization_bank_transfer": {
"qr": "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",
"token": "00020126760014br.gov.bcb.pix013689bd5e4e-2393-4bd1-b973-2010c3169ea20214Test PIX DEUNA520400005303986540522.405802BR5911Jean Roldan6014Rio de Janeiro62290525JEANROLD00000000495401ASA6304507E",
"expiration_date": "2024-08-30 12:00:00"
},
"merchant_payment_processor_name": "",
"authorization_code": "",
"installment_interest_calculations": null
}
},
"gift_card": [],
"redirect_url": "",
"webhook_urls": null,
"total_discount": 0,
"display_total_discount": "BRL 0,00",
"shipping": null,
"cash_change": 0,
"shipping_method": null,
"shipping_methods": [],
"timezone": "",
"scheduled_at": "",
"billing_address": {
"id": 179,
"user_id": "",
"first_name": "Joao",
"last_name": "Silva",
"phone": "+5511985176644",
"identity_document": "52672745000112",
"lat": -23.555425,
"lng": -46.677048,
"address1": "Av. Pres. Juscelino Kubitschek",
"address2": "3ro. Andar",
"city": "São Paulo",
"zipcode": "04543-011",
"state_name": "SP",
"country_code": "BRA",
"additional_description": "",
"address_type": "casa",
"is_default": false,
"created_at": "0001-01-01T00:00:00Z",
"updated_at": "2024-08-26T15:25:43.635771056Z",
"email": "[email protected]",
"identity_document_type": "CNPJ"
},
"payment_link": "",
"display_shipping_tax_amount": "BRL 0,00",
"display_total_tax_amount": "BRL 0,65",
"shipping_tax_amount": 0,
"total_tax_amount": 65,
"user_id": "",
"include_payment_options": [],
"redirect_urls": {
"success": "",
"pending": "",
"error": "",
"fallback": "",
"close": ""
},
"created_at": "",
"updated_at": "",
"payer_info": null,
"discount_amount": 0,
"shipping_discount_amount": 0,
"device_fingerprint": "",
"expired_at": "",
"version": "0",
"fraud": null,
"display_total_interest_amount": "",
"payment_method": "",
"token": "",
"statement_descriptor": ""
}
3 - Creating a Pix Refund
When processing a refund, you have the flexibility to choose between a full refund, a partial refund or a multiple partial refund:
- Full Refund: Refund the entire amount of the original transaction.
- Partial Refund: Refund a specific portion of the original amount, allowing greater flexibility.
- Additionally, you can perform multiple partial refunds for the same transaction, as long as the total refunded amount does not exceed the original transaction value.
Example Refund request:
{
"reason": "",
"amount": 2240
}
Example Refund response
{
"data": {
"refund_id": "961bb161-5340-4d36-a08d-7d767458e0af",
"status": "refunding",
"refund_amount": {
"amount": "2240",
"currency": "BRL"
},
"order": null,
"refunds": [
{
"refund_id": "961bb161-5340-4d36-a08d-7d767458e0af",
"refund_amount": {
"amount": "2240",
"currency": "BRL"
},
"refunded_on": "2024-08-17T00:05:05Z",
"status": "refunding",
"external_transaction_id": "c0884fd3-8c7f-45eb-b4f5-caf89ba44d4b"
}
]
},
"error": null
}
Here you can see an example of multiple partial refunds, with the corresponding refund_id for each requested refund:
{
"data": {
"invoice": {
"token": "6c2ccbe0-ec31-40d0-b21d-45e2a33f604a",
"order_id": "e54d8720-d4e6-4922-ad45-6cc1c9724fd8",
"amount": 5025
},
"refund_id": "bdc2f63e-230c-46f6-9c9b-2ba2b5817cc9",
"status": "refunding",
"external_transaction_id": "50722010-fd12-4718-8383-30aefa25f3ad",
"refund_amount": {
"amount": 4025,
"currency": "BRL"
},
"refunds": [
{
"refund_id": "8e41fe00-dd9f-4505-906d-7b1dc9a4016c",
"status": "refunding",
"external_transaction_id": "7db40b18-0926-4d31-9c84-43df7c55c56f",
"refund_amount": {
"amount": 1000,
"currency": "BRL"
},
"refunded_on": "2025-01-06T21:32:13Z"
},
{
"refund_id": "bdc2f63e-230c-46f6-9c9b-2ba2b5817cc9",
"status": "refunding",
"external_transaction_id": "50722010-fd12-4718-8383-30aefa25f3ad",
"refund_amount": {
"amount": 4025,
"currency": "BRL"
},
"refunded_on": "2025-01-06T21:32:52Z"
}
],
"request": {
"raw_request": {
"description": "refund",
"value": 40.25
},
"raw_response": {
"addressKey": null,
"addressKeyType": null,
"canBeCanceled": false,
"canBeRefunded": false,
"changeValue": null,
"chargedFeeValue": 0,
"conciliationIdentifier": null,
"dateCreated": "2025-01-06 18:32:51",
"description": "refund",
"effectiveDate": "2025-01-06 18:32:51",
"endToEndIdentifier": null,
"externalAccount": {
"account": "000000",
"accountDigit": "0",
"accountType": "PAYMENT_ACCOUNT",
"addressKey": "89bd5e4e-2393-4bd1-b973-2010c3169ea2",
"addressKeyType": "EVP",
"agency": "0000",
"cpfCnpj": "***.399.399-**",
"ispb": 19540550,
"ispbName": "ASAAS GESTÃO FINANCEIRA INSTITUIÇÃO DE PAGAMENTO S.A.",
"name": "Jean Roldan"
},
"externalReference": null,
"finality": null,
"id": "50722010-fd12-4718-8383-30aefa25f3ad",
"originType": null,
"originalTransaction": {
"effectiveDate": "2025-01-06 18:30:34",
"endToEndIdentifier": "5e71aeec7171974a7a2aa51adcca1a28",
"id": "933f092e-d511-426c-be39-c6609f8a5a9b",
"value": 50.25
},
"payment": null,
"qrCode": null,
"refundDisabledReason": "O tipo desta transação não permite que ela seja estornada.",
"refundedValue": 0,
"refusalReason": null,
"scheduledDate": null,
"status": "AWAITING_REQUEST",
"transactionReceiptUrl": null,
"transferId": "37d3cd1f-1f2b-453a-ad02-7d034d65fabc",
"type": "CREDIT_REFUND",
"value": 40.25
}
}
}
}
Follow this API Reference for further details.
If you don't send the parameter
amountin the request body, the refund will be total. If theamountis less than the total amount sent in the order, will be considered as a partial refund.
3.1 - Notifications
The following notifications may be received:
- Refund Denied: If the refund fails, the possible statuses are
payment.status= processed andorder.status= succeeded - Refund Processed: If the refund is successfully processed, the possible statuses are
payment.status
For multiple partial refunds:
- If at least one partial refund has been successfully processed but the total value has not been reached, the notifications for subsequent refunds will be: success (
payment.status= partial_refundedorder.status= succeeded) - When the refund reaches the total value, the statuses will be:
payment.status= refunded andorder.status= refund - In these cases, we send the
refund_idalong with an array of refunds, where the merchant can check the status and additional information about the refund (e.g., amount).
4 - Retrieving information from an Order
At any time, you are able to retrieve the order's information, in special, to check the status of the order. We recommend to use theauthorization_bank_transfer node's data and payment.data.statusfor monitoring purposes. Follow the API Reference for further details.
"status": "pending",
"payment": {
"data": {
.
.
.
},
"status": "pending",
"reason": "",
"external_transaction_id": "JEANROLD00000000495401ASA",
"authorization_bank_transfer": {
"qr": 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"expiration_date": "2024-08-30 12:00:00"
},
5 - Webkooks
Pix Pending:
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"email": "[email protected]",
"first_name": "",
"id": 179,
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"is_default": false,
"last_name": "",
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"phone": "+5511985176644",
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"updated_at": "2025-01-06T13:55:03.751977591Z",
"user_id": "",
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},
"cash_change": 0,
"created_at": "2025-01-06T13:55:03.722627322Z",
"currency": "BRL",
"custom_fields": {},
"deleted_at": null,
"discounts": null,
"fraud": null,
"gift_cards": null,
"hooks": null,
"items": [
{
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"category": "",
"color": "",
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"details_url": "",
"id": "65dc09c9-7044-4e51-8d1a-f82a8ffc74bd",
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"size": "",
"sku": "",
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},
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},
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},
"uom": "",
"upc": "",
"weight": {
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}
},
{
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},
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},
"type": "",
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},
"uom": "",
"upc": "",
"weight": {
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}
}
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},
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"payer_info": null,
"payment": {
"data": {
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"currency": "BRL"
},
"authentication_method": "NONE",
"authorization_3ds": {
"url_challenge": "",
"version": ""
},
"authorization_bank_transfer": {
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"email": "[email protected]",
"id": "6b240064-2ff0-44df-bdb3-dce9c3219341"
},
"dynamic_routing_details": {
"applied_strategy": "",
"rules": null
},
"external_transaction_id": "JEANROLD00000000570699ASA",
"from_card": {
"bank_name": "",
"card_brand": "",
"card_holder": "",
"card_id": "",
"country_iso": "",
"credential_source": "",
"first_six": "",
"installment": {
"calculated_interest": 0,
"installment_amount": 0,
"installment_rate": 0,
"installment_type": "",
"installments": 1,
"items_subtotal_amount": 0,
"plan_id": "",
"plan_option_id": ""
},
"last_four": ""
},
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"store_code": "all"
},
"merchant_payment_processor_name": "asaas_pix",
"metadata": {
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"reference_transaction_id": ""
},
"method_type": "bank_transfer",
"next_action": {
"action": ""
},
"processor": "asaas_pix",
"processor_error": {
"code": null,
"message": null
},
"raw_response": {
"allowsMultiplePayments": false,
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"expirationDate": "2025-01-31 16:05:00",
"externalReference": "e0ddaacf-9309-48af-8637-d754e3b7e053",
"id": "JEANROLD00000000570699ASA",
"payload": "00020126760014br.gov.bcb.pix013689bd5e4e-2393-4bd1-b973-2010c3169ea20214Test PIX DEUNA520400005303986540522.405802BR5911Jean Roldan6014Rio de Janeiro62290525JEANROLD00000000570699ASA63048E09"
},
"reason": "",
"secure_authentication": {
"cavv": "",
"eci": "",
"flow_type": "",
"xid": ""
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Pix Processed
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Pix Expired:
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},
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},
"reason": "",
"secure_authentication": {
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},
"status": "denied",
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},
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"payment_status": "denied",
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},
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},
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},
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},
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},
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},
"status": "expired",
"statuses": [
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"name": "pending"
},
{
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"name": "pending"
},
{
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"name": "expired"
},
{
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],
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}
}
Pix Denied
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},
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},
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}
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"created_at": "0001-01-01T00:00:00Z",
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},
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}
},
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},
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"method_type": "bank_transfer",
"created_at": "2024-12-26T13:58:30.852596Z",
"merchant": {
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},
"processor": "asaas_pix",
"customer": {
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"id": "4379fac6-a021-490a-a500-c4c6d27bdb92"
},
"status": "denied",
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"external_transaction_id": "MINERVAS00000403046153ASA",
"installments": 1,
"authentication_method": "NONE",
"manual_status": "manually_denied",
"raw_response": {
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"limit": 10,
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},
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}
},
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},
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},
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}
}
},
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"statuses": [
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},
{
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"created_at": "2024-12-26T13:58:31.494173957Z"
},
{
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}
],
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},
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"status": "denied",
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},
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Pix Refund Processed:
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},
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"created_at": "0001-01-01T00:00:00Z",
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},
"metadata": {
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},
"payment": {
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},
"from_card": {
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}
},
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},
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"method_type": "bank_transfer",
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},
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"customer": {
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"id": "d294f8bf-8cdc-4d4b-abd3-8c6bd9f6495f"
},
"status": "refunded",
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"authentication_method": "NONE",
"manual_status": "automatic",
"raw_response": {
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"event": "PIX_CREDIT_REFUND_DONE",
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},
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"qrCode": null,
"refundDisabledReason": "O tipo desta transação não permite que ela seja estornada.",
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},
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},
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}
}
},
"user_instructions": "pesar antes de enviar",
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},
{
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},
{
"name": "pending",
"created_at": "2024-11-12T11:04:02.039776823Z"
},
{
"name": "succeeded",
"created_at": "2024-11-12T11:04:02.892069526Z"
},
{
"name": "succeeded",
"created_at": "2024-11-12T11:06:01.718404915Z"
},
{
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"created_at": "2024-11-12T11:06:11.296678358Z"
}
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},
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"updated_at": "2024-11-12T11:06:11.296679469Z",
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"status": "refund",
"hooks": null,
"user_id": "d294f8bf-8cdc-4d4b-abd3-8c6bd9f6495f",
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},
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Pix Partial Refunded
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"currency": "BRL",
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"sub_total": 2222,
"total_amount": 2444,
"order_id": "88ffc84f-9923-4100-ad1c-470473452711",
"transaction_id": "88ffc84f-9923-4100-ad1c-470473452711",
"items": [
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},
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},
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},
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},
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}
],
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"identity_document": "",
"lat": 0,
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"address1": "",
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"additional_description": "",
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"is_default": false,
"created_at": "0001-01-01T00:00:00Z",
"updated_at": "0001-01-01T00:00:00Z"
},
"billing_address": {
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"is_default": false,
"created_at": "0001-01-01T00:00:00Z",
"updated_at": "0001-01-01T00:00:00Z"
},
"metadata": {
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"id_transaction_dux_pay": "6f05d851-64c9-454e-943f-bdadfb75b873",
"order_id": "000855463"
},
"payment": {
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},
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}
},
"amount": {
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"currency": "BRL"
},
"updated_at": "2024-12-12T14:32:10.246438677Z",
"method_type": "bank_transfer",
"created_at": "2024-12-12T13:05:00.947086Z",
"merchant": {
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},
"id": "88ffc84f-9923-4100-ad1c-470473452711",
"processor": "asaas_pix",
"customer": {
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"id": "2ade7c06-ec14-46fc-927a-8eefe6c355f9"
},
"status": "partial_refunded",
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"installments": 1,
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"manual_status": "automatic",
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"event": "PIX_CREDIT_REFUND_DONE",
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},
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},
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},
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}
}
},
"user_instructions": "",
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"created_at": "2024-12-12T13:05:00.686659867Z"
},
{
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},
{
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},
{
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},
{
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},
{
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}
],
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},
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"apply_coupon": "",
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},
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}
Refund Refused
{
"transaction_id": null
"externaltransaction_id": null
"status": "processed"
"event":"PIX_CREDIT_REFUND_REFUSED",
"data":{
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"dateCreated":"13/06/2023 14:00:17",
"effectiveDate":"19/10/2023 12:12:43",
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"status":"REFUSED",
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"originType":null,
"conciliationIdentifier":null,
"description":null,
"transactionReceiptUrl":null,
"chargedFeeValue":0,
"canBeRefunded":false,
"refundDisabledReason":"A situação desta transação não permite que ela seja estornada.",
"refusalReason":"Erro desconhecido na institui\u00e7\u00e3o do recebedor.",
"canBeCanceled":false,
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},
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},
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"payment":null,
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}
}
Updated 11 days ago