VTEX FAQs

How can I obtain credentials ?

1. You must contact the DEUNA team who will provide you with these credentials. You can write to [email protected]

How do I configure roles to install DEUNA on an account?

To configure roles that allow you to share an account with us to help you configure the app, you must follow the following steps

• Steps for configuration
  1. In the VTEX admin, tap your profile at the top right , go to Account Setting and later on to User Roles
  2. Press the new role button and fill out the form
     1. Select the role: custom
     2. Role name: DEUNA role
     3. Products and resources
        1. Select PCI Gateway Role
           1. Press the tab Payment-ViewPaymentData
              1. click the View Payment Data Checkbox and press the configure other products button
           2. Presiona the View tab and click the checkbox BIN Manager View Permission
           3. Press the Set up another product button
        2. Select Role Checkout
           1. Press the tab CheckoutResources
              Click the checkbox Shopping Cart Full Access
           2. Press the Set up another product button.
        3. Select Role OMS
           1. Press the OMS acces tab
              1. Click the Change Order Flow Status checkbox
              2. Click the View Order checkbox
              3. Click the Change Order checkbox
              4. Click the Check Order checkbox
           2. Press the Set Up another product button
        4. Select VTEX IO Role
           1. Press the Infrastructure tab
              1. Click the Install App checkbox
              2. Click the Allow App configuration checkbox
           2. Press the Set Up another product button
        5. Select Role Conditions Evaluator
           1. Press the Conditions tab
              1. Click the Conditions checkbox
           2. Press the Set Up another product button

How can I verify the VTEX account roles that are required ?

I am not a developer. Can I install this plugin?

1. Of course. You do not need technical programming knowledge to install this DENA solution. You just have to install our plugin in a few simple steps

Where can I get my credentials?
Credentials are unique passwords used to identify your DEUNA account integrations, and will be provided by our Costumer Service team.