Riskified

Riskified: Frictionless E-commerce & Chargeback Guarantee

Riskified revolutionized the e-commerce fraud landscape by popularizing the 100% chargeback guarantee model. Designed specifically for enterprise online retailers, Riskified takes full liability for the transactions it approves. This model shifts the focus from simply "stopping fraud" to safely maximizing approval rates and boosting overall revenue.

Capabilities:

• 100% Chargeback Guarantee: If a transaction approved by Riskified results in a fraud-related chargeback, they absorb the cost entirely, completely eliminating your fraud liability.
• Automated Machine Learning: Relies on massive datasets and AI to make instant, highly accurate decisions without the need for manual review teams.
• Policy Abuse Prevention: Goes beyond payment fraud to identify and stop friendly fraud, return abuse, and promo code abuse.
• Frictionless Customer Experience: Because of their high accuracy and liability shift, Riskified encourages merchants to remove friction (like CAPTCHAs or unnecessary 3DS) for good customers.

How It Works With Our Orchestration Engine: Riskified provides clear, actionable statuses (Approve, Review, Decline). When integrated into our orchestrator, an "Approve" decision directly informs our Low Risk tier, allowing you to confidently route the transaction to your gateway for immediate capture. "Review" statuses map to our Medium Risk tier for dynamic 3DS challenges, while "Decline" maps to High Risk, enabling you to block bad orders before you incur gateway processing fees.

Risk Tiers

The table below outline how the raw responses and risk scores from each supported provider are mapped to these standardized levels, along with the default routing actions triggered by each tier. Keep in mind that while these represent our standard configurations, you have full control to customize what triggers each risk level to perfectly align with your business's unique risk appetite.

Riskified provides a straightforward status response indicating their liability shift decision.

Requirements

The following information must be at hand before starting to configure the different environments.

• Shop URL: Provided by Riskified
• Environment: test for Sanbdox environment, and live or production for Production environment
• Auth Token: Provided either by Riskified or obtained in Riskified’s portal

Integrate Riskified

Integrate Riskified in DEUNA.

1. Set up the sandbox environment in Riskified

1. Access the Riskified dashboard

2. Review your API Keys.

3. Select Account Settings in the bottom left panel and thenthe Developers Tab

4. Copy the Shop URL and the Auth Token that will be used when creating the connection in Deuna.

   

2. Configure webhooks

Configure the webhooks for Post-Authorization configuration (First PSP and then Fraud Evaluation):

1. In Developers, go to Configuration.

2. Scroll down to 2. Setup a Notification Endpoint.

3. In the textbox, paste the following URLs depending on the DEUNA environment:

   • Sandbox: https://api.sandbox.deuna.io/post-transactions/riskified
   • Production: https://api.deuna.io/post-transactions/riskified

4. Click Save.

📘

For VTEX merchants, ask your DEUNA TPM.

3. Set up the sandbox environment in DEUNA

1. Access the [DEUNA Admin]https://admin.deuna.com/home).

2. Select Test Mode.

3. Go to Settings.

4. Click Merchant

5. Under Payment settings, select the Fraud Settings.

6. Only for Post Authorization Configuration:

   1. Enable Manual Review
   2. Enable Automatic Operations Execution
   3. Order Follow-up

4. Configure Riskified as an anti-fraud provider in DEUNA

Configure Riskified as an anti-fraud provider using testing credentials:

1. Go to Connections in the Payments section.
2. Search for Riskified and click it.
3. Use the test credentials and establish a Payment Strategy
   • test as Environment.
   • Pre Authorization

• Post Authorization

5. Configure device fingerprinting

1. When connecting to Deuna via Payment Widget and Payment link follow this guide.

2. When connecting to Deuna by direct API, follow this guide.

3. For either connection, you have to add Riskified in the providers object with the following parameters:

   JSX

   	RISKIFIED: { 
   		storeDomain: 'merchant.com' 
   	}

4. The parameter to configure is storeDomain, which is part of the connection credentials.

5. For API connections, send the output to DEUNA in the device_id field in base64.

6. Test the integration

Start testing

Make the following transactions using the emails:

The following values should appear in the Fraud section:

• Pre Authorization

• Post Authorization

7. Deploy Riskified to Production

Set up the production environment:

1. Riskified:
   1. Get access to Production Dashboard in Production: Ask Riskified for the required credentials
   2. Login into https://app.riskified.com/ to configure the account
2. In the DEUNA Admin configure the merchant for Production
   1. Unselect Test Mode
   2. Configure Riskified as an anti-fraud provider using Production credentials, setting live or production as Environment
   3. Configure the payment gateways and establish a Payment Strategy.