Common issues

This page documents common error messages that a V2 widget user may encounter.

Missing billing information

When a user clicks Pay without having completed the Billing module, an inline error state is displayed within the component.

How is the error displayed?

• The module input is highlighted with a red border.
• An error message appears just below the field.

Message text:
The copy is dynamically generated based on the Billing module title, following this format:

Enter {Billing Pattern title} to continue. 

Message examples
| Module title (Billing Pattern) | Generated error message |
|---|---|
| Card address | Enter card address to continue. |
| Card domicile | Enter card domicile to continue. |

📘

If the module title is not customized, the message is: "Enter billing information to continue."

Missing inputs

When a user clicks Pay, Continue or Save without completing one or more required inputs anywhere in the flow, inline errors are triggered in the respective fields.

This behavior applies to:

• Card form
• Billing data module
• User data module
• Any required field in the checkout widgets