Orders

In Orders you can view the list of orders that have been managed in DEUNA.

Access the side menu and select the Orders section.

View transactions processed in DEUNA and access:

Detail of each order.
Payment and transaction details.
Associated fraud details.

Fields

In the order list, the following fields are shown:

Column	Description
Order ID	Unique identifier of the order.
Creation date	Date and time when the order was created.
Email	Email address associated with the order.
Amount	Transaction amount.
Fraud status	Fraud evaluation status for the order.
Payment Processor	Payment processor used in the transaction.
Payment Status	Current payment status

Order Filters

When selecting one or more filters, the table information is updated.

Filter the main list using the following filters:

Filter	Type	Description
Search	Search	Search orders by their order ID or associated email.
Date	Date range	Filter the order list according to a date range. Offers the following predefined options for quick selection: "Today" "7 days" "15 days" "30 days"
Payment Method	Multiple selection	Filter orders according to the payment method used.
Order Status	Multiple selection	Filter orders according to their current status: Pending Completed Cancelled
Payment Status	Multiple selection	Filter the order list according to their payment status: Pending Completed Rejected
Payment Processor	Multiple selection	Filter orders according to the payment processor used for the transaction.

Click Clear filter to reset the filters and view all orders without filtering.

View order detail

Discover detailed information about the order, payment and associated fraud.

To view order detail:

Locate the desired order
Click on the eye icon located on the right side of the table.

In the order detail, you will find the following information:

Variable	Type	Description
Amount	Summary	Total transaction amount.
Payment Status	Summary	Current payment status: Approved Rejected Captured
Last update	Summary	Date and time of the last modification to the order.
Payment Processor	Summary	Payment provider used for the transaction.
Order token	Summary	Unique identifier of the order.
Credential	Summary	Name of the payment processor connection.
Transaction ID	Summary	Unique identifier of the transaction.
Processor reference ID	Summary	Identifier provided by the payment processor.
Order status	Payment Detail	Current order status: Pending Completed Cancelled
Order creation	Payment Detail	Date and time when the order was created.
Payment date	Payment Detail	Date and time when the payment was made.
Error code	Payment Detail	Error code provided by the payment processor in case of failure.
Rejection reason	Payment Detail	Specific reason for payment rejection provided by the processor.
Issuer	Payment Detail	Issuing bank of the card used for payment.
Payment method	Payment Detail	Type of payment method used (credit card, debit, transfer, etc.).
Brand	Payment Detail	Card brand used for payment (Visa, Mastercard, etc.).
Card bin	Payment Detail	First six digits of the card used for payment.
Deferred	Payment Detail	Information about deferred payments, if applicable.
Installments	Payment Detail	Number of installments selected for payment.
Deferred amount	Payment Detail	Total deferred amount, if applicable.
Interest	Payment Detail	Information about interest applied to payment, if applicable.
Risk processor	Risk data	Fraud prevention provider used.
Risk score	Risk data	Risk score assigned to the transaction.
Identified as fraud	Risk data	Indication of whether the transaction was identified as fraud.
Fraud detail	Risk data	Detailed information about fraud identification, if applicable.
Name	Customer data	Name of the customer who made the purchase.
Phone number	Order detail	Customer's phone number.
Email	Order detail	Customer's email address.
Address	Order detail	Customer's billing address.
City	Order detail	Customer's city of residence.
State	Order detail	Customer's state or province of residence.
Zip code	Order detail	Zip code of the customer's address.
Country	Order detail	Customer's country of residence.
SKU	Order detail	Stock keeping unit code of the product.
Item description	Order detail	Detailed description of the product.
Quantity	Order detail	Quantity of products purchased.
Price	Order detail	Unit price of the product.
Total per item	Order detail	Total price per item.
Subtotal	Order detail	Purchase subtotal before applying taxes and discounts.
Shipping	Order detail	Shipping cost associated with the purchase.
Discount	Order detail	Amount discounted from the total purchase.
Taxes	Order detail	Amount of taxes applied to the purchase.
Total	Order detail	Final total of the purchase, including taxes, discounts and shipping.

Manage orders

Manage users from your store in DEUNA.

Manage orders within the ADMIN. You can:

Capture orders.
Refund orders (partial and total refunds).
Void orders.
Send payment receipts.

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To learn more about managing orders, refer to Manage orders.

Manage receipts

Automatically send purchase receipts to their customers after completing a successful transaction.

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To learn more about managing receipts, refer to Manage receipts.