Manage recepits
Automatically send purchase receipts to your customers after completing a successful transaction.
Additionally, your administrators can manage receipts directly from the DEUNA Admin with options to download or resend them.
This service is designed to offer transparency and an optimized experience for customers and stores.
Send, resend and download payment receipts.
Activate automatic receipt sending
Merchants can activate the functionality from the configuration section of the DEUNA administration portal, in the Merchant section. Currently, automatic receipts are available for successful orders, and support for refunded orders will be available soon.
The available customization options are the redirect links:
- Terms and conditions
- Cancellation policies
Automatic receipt sending
Upon completing a successful transaction, the order receipt is generated and sent to the registered email of the buyer user.
Applies to orders processed by purchase or authorization and capture.
Receipt fields
| Fields | Description |
|---|---|
| Logo | Logo image of the merchant issuing the receipt. |
| Payment date | Payment creation date |
| Country | Country code |
| Transaction number | Unique number that identifies the transaction or order. |
| Authorization code | Authorization code |
| Merchant name | Name of the merchant or service receiving the payment. |
| Payment method | Payment method used for the transaction |
| Brand | Payment brand in case of card payment |
| Bin | Card bin in case of card payment. First 6 card numbers |
| Last 4 card numbers | Last 4 card numbers |
| Product/service name | Product/service name |
| Product/service description | Product/service description |
| Quantity | Number of units purchased of each product or service. |
| Unit price | Cost per unit of each product or service. |
| Subtotal | Total amount before taxes and discounts |
| Taxes | Detail of taxes added to the transaction. |
| Discounts | Discounts applied in the transaction |
| Shipping | Shipping amount if applicable to the order. |
| Total amount | Total amount to pay after applying taxes and discounts. |
| Receipt ID | Unique number that identifies the receipt. |
| Voucher generation date | Voucher generation date. |
| Voucher resend date | Voucher resend date. |
| Voucher download date | Voucher download date. |
| Terms and conditions | Redirect link to terms and conditions |
| Cancellation policy | Redirect link to cancellation policy |
PDF receipt download
Access the detail of a successful order from the DEUNA administration portal and download the receipt in PDF format.
The downloaded receipt includes all the fields mentioned above, the receipt generation date and the receipt download date.
Receipt resending
Resend the receipt to the customer from the DEUNA administration portal, to the same buyer's email or to another desired email address.
This functionality ensures that the customer can receive their receipt again in case of loss or duplicate request. Additionally, the receipt includes the receipt generation date and the receipt resend date to ensure traceability.
Updated about 8 hours ago