Manage receipts
Configure DEUNA Admin to send, download, and resend purchase and refund receipts.
On this page
Automatically send purchase receipts after successful transactions and refund receipts after full or partial refunds.
Additionally, your administrators can manage receipts directly from the DEUNA Admin with options to download or resend them.
This service is designed to offer transparency and an optimized experience for customers and stores.
Activate automatic receipt sending#
Open Configurations > Merchant > Emails to clients to configure automatic receipt sending.
The available customization options are the redirect links:
- Terms and conditions
- Cancellation policies
Automatically send receipts#
After an eligible transaction completes, DEUNA generates the receipt and sends it to the buyer's registered email address.
Receipt fields#
| Fields | Description |
|---|---|
| Logo | Logo image of the merchant issuing the receipt |
| Payment date | Payment creation date |
| Country | Country code |
| Transaction number | Unique number that identifies the transaction or order |
| Authorization code | Authorization code |
| Merchant name | Name of the merchant or service receiving the payment |
| Payment method | Payment method used for the transaction |
| Brand | Payment brand in case of card payment |
| Bin | Card BIN in case of card payment, first six card numbers |
| Last 4 card numbers | Last four card numbers |
| Product/service name | Product or service name |
| Product/service description | Product or service description |
| Quantity | Number of units purchased for each product or service |
| Unit price | Cost per unit of each product or service |
| Subtotal | Total amount before taxes and discounts |
| Taxes | Detail of taxes added to the transaction |
| Discounts | Discounts applied in the transaction |
| Shipping | Shipping amount if applicable to the order |
| Total amount | Total amount to pay after applying taxes and discounts |
| Receipt ID | Unique number that identifies the receipt |
| Voucher generation date | Voucher generation date |
| Voucher resend date | Voucher resend date |
| Voucher download date | Voucher download date |
| Terms and conditions | Redirect link to terms and conditions |
| Cancellation policy | Redirect link to cancellation policy |
PDF receipt download#
Access the details of an eligible purchase or refund from DEUNA Admin and download the receipt in PDF format.
The downloaded receipt includes all the fields mentioned above, the receipt generation date, and the receipt download date.
Resending receipts#
Resend the receipt to the customer from the DEUNA administration portal, to the same buyer's email or to another desired email address.
This functionality ensures that the customer can receive their receipt again in case of loss or duplicate request. The receipt also includes the receipt generation date and the receipt resend date to ensure traceability.