Signifyd

Signifyd: Automated Commerce Protection Platform

Signifyd is a leading commerce protection platform that utilizes big data and machine learning to provide an end-to-end financial guarantee against fraud. Trusted by major brands across retail, electronics, and digital goods, Signifyd focuses on fully automating fraud decisions to scale with high-growth businesses and eliminate the bottleneck of manual review.

Capabilities:

• Complete Financial Guarantee: Offers a 100% financial guarantee against both fraudulent chargebacks and Item Not Received (INR) claims for approved orders.
• Zero Manual Review: Designed to fully automate decision-making, allowing merchants to reallocate their internal fraud teams to other revenue-generating tasks.
• Signifyd Commerce Network: Leverages cross-merchant intelligence from thousands of retailers to identify anomalous behavior and recognize returning good customers instantly.
• Seamless Scalability: Easily handles massive traffic spikes (like Black Friday/Cyber Monday) without performance degradation or decision delays.

How It Works With Our Orchestration Engine: Signifyd’s API returns a distinct Guarantee decision (Approved or Declined) along with a detailed risk score. Our platform absorbs this data and maps it to our three core tiers. A Guarantee Approved automatically categorizes as Low Risk (routed directly for capture), while borderline scores can be mapped to Medium Risk (to run a 3DS check before finalizing the Signifyd guarantee), and Guarantee Declined maps to High Risk (instantly blocked), giving you complete control over the automated flow.

Risk Tiers

The table below outline how the raw responses and risk scores from each supported provider are mapped to these standardized levels, along with the default routing actions triggered by each tier. Keep in mind that while these represent our standard configurations, you have full control to customize what triggers each risk level to perfectly align with your business's unique risk appetite.

Signifyd typically responds with a Guarantee decision and a risk score. We map these directly to your routing engine.

Integrate Signifyd

As a payment and fraud orchestrator, our platform allows you to easily connect your Signifyd account directly into your payment flow. This enables you to leverage Signifyd's antifraud as part of a sophisticated, rules-based payment strategy, helping you optimize acceptance rates and reduce costs.

This guide will walk you through the credentials needed to connect Signifyd in our Admin.

Requisites

Before you can configure Signifyd in our Admin, you must have an active merchant account with them. During your onboarding, Signifyd will provide you with a set of unique credentials for your direct integration.

Please gather the following required fields from your Signifyd integration manager or welcome documents:

• Team name: Name of the team related to the credentials.
• API Key: Alfanumeric value containing numbers upper and lower case letters.
• Coverage type: Coverage Policy with Signifyd, allowed values: FRAUD, INR, SNAD, ALL, NONE.
• Decision mechanism: Type of evaluation, allowed values: SIGNIFYD_RECOMMENDATION, POLICY_ONLY_ACCEPT, INFO_ONLY

Configuration Steps

Connecting Signifyd is a simple, one-time setup in our Admin portal.

1. Log in to your Admin portal.

2. Go to Connections.

3. Search for Signifyd and click Connect.
   

   

4. A form will appear. Enter the following information and credentials:

2. Click "Save".
3. Our system will validate the credentials, and Signifyd will appear as "Active" in your list of connected processors.

Add Signifyd to your transaction flow

Go to the Payment Strategy section of the Admin to build rules that define how do you want to process the transactions evaluated by Signifyd.

Your Signifyd connection is now active!

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